Data Solutions

Phone system LAN and Unified communications

BT and BT Local Business have become a market leader in providing Voice & Data Solution throughout Devon, Cornwall and Somerset. We see the process of providing a new Voice and Data infrastructure as a starting point to build and develop a long standing partnership with our customers.

Supported by a global leader in the market we can provide services to help deliver and support the infrastructure which will fulfil your Information Technology vision.  You will be managed by a single account manager, giving you the confidence that we understand your business and can advise and recommend solutions with your business model in-mind.

Telephony Solutions

BT Versatility Telephone System
BT Versatility is our fastest selling telephone system ever, You can start with a couple of lines, confident that as you grow and develop, your communications can grow with you. Once you have chosen BT Versatility Telephone System, simple ‘snap in’ modules let you install extra lines and more powerful tools and features later on, without having to take your telephone system off the air

Perfect for small businesses that want a telephone system to work harder, especially now that you can:

  • Use the Internet to save money on making calls
  • Allow employees to working at home or remotely with all the functionality of a office telephone system.
  • Hard working, flexible telephone system that grows with your business
  • We have a wide range of Versatility handsets and Featurephones with enhanced features to maximise the potential of your BT Versatility Telephone System.

Bring together and take control of all your communications with AVAYA BCM

With up to 30% off our current list price now’s the perfect time to upgrade your telephone system to the award-winning Business Communications Manager (BCM) from BT.

BCM is Avaya’s world-class and award winning communication system that combines your phone, fax and email. BCM helps you bring together and take control of all your business communications wherever you go.

With BCM you can answer messages, make it easy for customers to reach you and work effectively from home just as easily as in the office. As Avaya’s Platinum Partner, we give unrivalled support and service for your BCM.

BCM also has efficient power consumption, saving your energy costs.

Here are two main BCM solutions that scale from 2 to 300 users:

BCM 50 is a great starting point if you have 50 or less users. It offers telephony, voice messaging, IP networking, optional broadband access and contact centre services.

BCM 450 has everything a growing business needs. If you’ve got between 50 and 300 users, it gives you all the benefits of BCM 50, plus lots of advanced extras. The BCM 450 offers powerful applications and features that reduce operating costs, enhance employee productivity and increase customer satisfaction.

BCM Options:

BCM can be tailored to suit your needs. Just add BCM options or take a shortcut with a special BCM package designed for your type of business.

  • Call Centre
  • Unified Communication
  • Home and remote working
  • BT BCM Training
  • BT Assurance

IP and Unified Communications Solutions

Mitel Communications Director

Mitel Communications Director (MCD) is a market leading phone system designed with the small business in mind. It’s aimed at the small and medium business market, but has full scalability to meet the phone system needs of even the largest business.

Mitel Communications Director can support your business needs; from basic phone system requirements through to flexible working that enables home and mobile workers. You’ll have the ability to link together different communications including mobile and broadband to ultimately improve business processes, employee productivity, and customer satisfaction.

Mitel phone system options:

*Mitel has a number of phone system options available to support your business needs

  • Mitel Dynamic Extension – linking a desk phone with a mobile or other phones to greatly improve contactability
  • Mitel Teleworker – enabling a more productive workforce with the ability to work from home, or just away from the office
  • Mitel Communications Director is an Internet Protocol (IP) solution/phone system that brings with it many business-enhancing applications. As the take-up of IP telephony rises in the UK you need to ensure you have the right phone system to stay competitive.

Cisco IPFX Director
 

  • Built upon a Cisco infrastructure, the IPFX Director solution gives you a host of applications which operate from a single IPFX appliance* including Voice, Voicemail, Unified Messaging, Console Operator, Personal IVR, CTI, Presence, and Collaboration.
  • This feature rich yet cost effective communications platform is deployed quickly from day one and can be easily enhanced with further advanced features & functionality as you need them. BT deliver a complete package that includes everything you need to start, including installation, basic training, three years maintenance and your first five remote ‘moves, adds & changes’ – excludes deployment of handsets.

Each Director Bundle provides the following key elements from day one:

  • Single windows based server appliance
  • Cisco PoE LAN Switch(es)
  • Cisco Voice Gateway
  • Cisco IP Handsets for all users
  • Voicemail with Presence aware greeting
  • Unified Messaging
  • Presence fully integrated in email client
  • Presence aware Operators Console
  • Hunt & Pick up Groups
  • ‘Highlight to dial’ across multiple applications
  • Auto Attendant

Common questions

1. How do I find out if I can benefit from Unified communications
Free site meeting can be arranged so we can take a consultative approach to understand how your business could benefit. Enquire today 01752753041

2. How long does the switch to BT take?
A simple installation will take a couple of days and the down time is limited as we migrate any solution with the customer business in-mind

3. Can I keep my current number?
Yes, you can usually keep your phone number, even if you’re a cable customer.

4. Will Training be provide if I look at a new telephone system
Full training is provided to our new and existing customers the new customer can benefit from accreditations where the installed customer can purchase top up modules

5. Can I record and monitors calls within my office
BT can offer bespoke solutions for both of the above. Enquire today 01752753041

6. How can I pay for the new solution?
BT can offer a range of different payment option to meet your business needs